Get in Touch

Our pizza experts are here to help you make the most of your Ooni experience. From technical support to pizza-making tips, we've got you covered.

Send Us a Message

Customer Support

Phone Support

1-800-OONI-HELP (1-800-666-4435)

Monday - Friday: 9 AM - 6 PM EST

Email Support

support@oonipizzaoven.dominospizzamenu.org

Response within 24 hours

Live Chat

Available on our website during business hours

Warranty & Returns

5-Year Extended Warranty

Email: warranty@oonipizzaoven.dominospizzamenu.org

60-Day Great Pizza Guarantee

Email: guarantee@oonipizzaoven.dominospizzamenu.org

Returns & Exchanges

Email: returns@oonipizzaoven.dominospizzamenu.org

Business Inquiries

Bulk & Corporate Orders

Email: business@oonipizzaoven.dominospizzamenu.org

Media & Press

Email: press@oonipizzaoven.dominospizzamenu.org

Partnerships

Email: partnerships@oonipizzaoven.dominospizzamenu.org

Quick Self-Service Options

FAQ & Troubleshooting Guide
Order Status Tracking
Warranty Registration
Pizza Making Video Tutorials

Our Global Offices

Edinburgh, Scotland

Global Headquarters

Ooni Limited

Edinburgh, Scotland

United Kingdom EH1 1QB

Austin, Texas

US Operations

Ooni USA Inc.

Austin, Texas

United States

Berlin, Germany

European Operations

Ooni Europe GmbH

Berlin, Germany

European Union

Response Time Expectations

< 2 Hours
Live Chat Response
< 24 Hours
Email Response
Immediate
Phone Support